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FAQ

  • Hemp derived products laws
    The hemp derived products on this site are not for use by or sale to persons under the age of 21 depending on the laws of your governing state or territory. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by the FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law. Products sold on this site are derived from 100% legal USA hemp and contains less then 0.3% Delta 9 in accordance with the 2018 Farm Bill.
  • What are the terms and services?
    Terms of Services ​ THESE TERMS OF SERVICE (TOS) GOVERN YOUR UTILIZATION OF OUR WEBSITE, WHICH IS PROVIDED BY OUR HAUS [240 Kent Ave, Brooklyn, NY 11249], HEREIN REFERRED TO AS OUR “COMPANY”. BY ACCESSING THIS SITE, YOU ARE DENOTING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS. THESE TERMS ARE SUBJECT TO TRANSMUTE BY OUR BUSINESS AT ANY TIME AT ITS DISCRETION. YOUR UTILIZATION OF THIS SITE AFTER WE IMPLEMENT SUCH CHANGES CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS. Access To This Site ​ YOU MUST BE TWENTY-ONE (21) YEARS OR OLDER TO ACCESS THIS WEBSITE. IF YOU ARE UNDER TWENTY-ONE (21) YEARS OF AGE, YOU ARE NOT SANCTIONED TO ACCESS THIS WEBSITE FOR ANY REASON. BECAUSE OF THE AGE RESTRICTIONS FOR UTILIZATION OF THIS WEBSITE, NO INFORMATION OBTAINED BY THIS SITE FALLS WITHIN THE CHILD ONLINE PRIVACY PROTECTION ACT (COPPA) AND WE WILL NOT MONITOR IT AS SUCH. ​ To get to this site or a portion of the assets it brings to the table, you might be requested to give certain enlistment points of interest or other data. It is a state of your use of this site that all the data you provide on this site will be veridical, current, and consummate. On the off chance that our Company trusts the information you give is not veridical, current, or consummate, we have the privilege to take away your access to this site or any of its assets and to end or suspend your entrance whenever without notice. ​ Confinements On Use ​ You may use this site for purposes explicitly endorsed by this site. You may not use this site for whatever others indicate, including any business purpose, without our Company’s express earlier consent. For instance, you may not (and may not authorize some other gathering to) (i) co-mark this site, or (ii) outline this site, or (iii) hyperlink to this website, without the express earlier stated endorsement of an endorsed illustrative of our Company. For reasons for these Terms of Use, “co-marking” assigns to display an assignment, logo, trademark, or different assigns of attribution or distinguishing proof of any gathering in such a way as is conceivably obligated to give a user the feeling that such other gathering has the privilege to show, distribute, or convey this site or substance available inside this site. You consent to coordinate with our Company in causing any unapproved co-marking, surrounding, or hyperlinking to stop promptly. Proprietary Information ​ The material and substance (hereinafter alluded to as the “Substance”) that is open from this site, and whatever other World Wide Web website possessed, worked, authorized, or controlled by our Company is the restrictive data of our Company or the gathering that gave the Content to our Company, and our Company or the gathering that gave the Content to our Company holds OK, assignment, and enthusiasm for the Content. In like manner, the Content may not be duplicated, appropriated, republished, transferred, posted, or transmitted in any capacity without the prior consent of our Company, or unless authorized somewhere else on our site, aside from that you may print out a copy of the Content exclusively for your utilization. In doing as such, you may not extract or change, or cause to be preoccupied or adjusted, any copyright, trademark, exchange assignment, convenience stamp, or whatever other restrictive notice or legend that is showing up on any of the Content. Alteration or use of the Content except for as explicitly given in these Terms of Use ruptures our Company’s sharp property rights. This site does not give assignment nor shrewd property rights to you. Hyperlinks ​ This site might hyperlink to different locales which are not kept up by, or related to, our Company. Hyperlinks to such destinations are given as a convenience to clients and are not supported by or associated with this site or our Company. Our Company has not explored any or all of such destinations and is not in charge of the substance of those locales. The client visits hyperlinks at their risk, and our Company makes no portrayals or guarantees about the content, entirety, or accuracy of these hyperlinks or the locales hyperlinked to this site. Further, the consideration of any hyperlink to an outside site does not compulsorily implicatively imply support by our Company of that site. Submissions You thus give to our Company the sovereignty free, interminable, unavoidable, ecumenical, non-privilege and permit to use, duplicate, change, adapt, distribute, decipher, induce subsidiary works from, convey, perform, and show every single substance, comment, proposals, originations, illustrations, or other data imparted to our Company through this site (together, hereinafter referred to as the “Submission”), and to fuse any Submission in different works in any shape, media, or innovation now created or later created. Our Company won’t be required to regard any Submission as secret. Our company may use any Submission in its business (counting without circumscription, for items or promoting) without causing any obligation for sovereignties or whatever other thought of any sort, and won’t bring about any risk accordingly of any similar properties that may show up in future Company operations. Our Company will treat any individual data that you submit through this site as per its Privacy Policy as put forward on this site. Disclaimer You comprehend that our Company can’t and does not ensure or warrant that documents accessible for downloading from the Internet will be free of infections, worms, Trojans, or other code that may show tainting or destructive properties. You are in charge of actualizing adequate strategies and checkpoints to fulfill your specific prerequisites for the precision of information info and yield, and for keeping up methods outside this site for the recreation of any lost information. Our Company does not accept any accountability or hazard for your utilization of the Internet. The Content is not total and exceptional and ought not to be utilized to supplant any composed reports, proclamations, or notifications given by Company. Speculators, borrowers, and different people ought to use the Content in an equal way from whatever other instructive medium and ought not to depend on the Content to the rejection of their expert judgment. Data acquired by utilizing this site is not thorough and does not cover all issues, points, or realities that might be pertinent to your objectives. YOUR USE OF THIS SITE IS AT YOUR RISK. The Content is “as may be” and without guarantees of any sort, either communicated or inferred. Our Company disavows all guarantees, including any suggested guarantees of merchantability, wellness for a particular reason, TITLE, OR NON-INFRINGEMENT. Our Company does not warrant that the capacities OR CONTENT contained in this site will be continuous or mistake-free or that this site or the server that makes it accessible are free of infections or other destructive segments. Our Company does not warrant or make any portrayal on utilizing, or the consequence of utilization, of the substance as far as precision, consistent quality, or something else. The content may incorporate specialized mistakes or typographical blunders, and Company may roll out improvements or enhancements whenever. You, and not our Company, expect the whole cost of all adjustment, repair, or redress IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. OUR COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. The majority of the data on this site talks just as of the date that we post information on this site. The company does not embrace any commitment to refresh such data after we present it or on expel such data from this site on the off chance that it is not, or is never again, exact or finished. Limitation On Liability THE ORGANIZATION, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, UNIQUE, EXEMPLARY, OR OTHER DAMAGES. THESE TERMS INCLUDE LOSS OF REVENUE OR INCOME, PAIN, AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF COMPANY AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO COMPANY FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE. Indemnity You will indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site. Trademarks Trademarks, benefit imprints, and logos showing up on this site are the property of Company or the gathering that gave the trademarks, benefit marks, and logos to Company. Information You Provide You may not post, send, submit, publish, or transmit in connection with this site any material that: – you do not have the right to post, including proprietary material of any third party; – advocates illegal activity or discusses an intent to commit an illegal act; – is vulgar, obscene, pornographic, or indecent; does not pertain directly to this site; – threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening, or offensive; – seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details, or otherwise; – infringes any intellectual property or other rights of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity; – violates any law or may be considered to violate any law; – impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; – advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site; – solicits funds, advertisers, or sponsors; – includes programs that contain viruses, worms, and/or Trojan horses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications; – disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way that affects the ability of other people to engage in real time activities via this site; – includes MP3 format files; – amounts to a ‘pyramid’ or similar scheme; – disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or – contains hyperlinks to other sites that contain content that falls within the descriptions set forth above. Although under no obligation to do so, our Company reserves the right to monitor use of this site to determine compliance with these Terms of Use, as well as the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. ​ You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any submission. Security ​ Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account. ​ You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools, or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. Company reserves the right to investigate suspected violations of these Terms of Use. ​ Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use. ​ BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER COMPANY OR LAW ENFORCEMENT AUTHORITIES. ​ Miscellaneous ​ These Terms of Use will be governed and interpreted pursuant to the laws of NEW YORK, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in NEW YORK in connection with any dispute between you and Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and federal courts in NEW YORK. If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. Company may revise these Terms of Use at any time by updating this posting.
  • What are the shipping and return policies?
    ​OUR HAUS will happily accept returns for exchange, store credit, or refund within 30 days of purchase. FREE Exchanges / Store Credit Refunds: Start a return or exchange: For exchanges or store credit we provide FREE shipping both ways. Our returns portal makes it really easy to pick a new size or exchange for another product. Your trust and confidence is important to us. If you’re not 100% satisfied we’ll happily refund you. For refunds we provide an $8.00 flat fee shipping label for you to return your products. Please be sure to review our return policy here To start a return or exchange email Ourhausclub@gmail.com Please allow 5-7 business days once return package is received Learn more about our return policy here.
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