BEHIND THE BRAND

"Our Haus emerged from a deeply personal journey. Like many, we experienced communication barriers that left us longing for comfort and understanding, seemingly out of reach even within our own home. The absence of affirmation and guidance led to confusion, a loss of self-confidence, and neglect of self-care. This inspired the creation of Our Haus, a beacon of inspiration dedicated to building a calm, cool, collected home that we all deserve."

Frequently Ask Questions

What is CBD?

CBD, or cannabidiol, is a natural compound derived from cannabis. It offers potential benefits such as anxiety and stress reduction, pain relief, improved sleep, and anti-inflammatory effects. CBD is non-intoxicating, making it a popular choice for those seeking holistic wellness without the psychoactive effects of THC.

What is D8?

Delta-8-THC is a minor cannabinoid gaining attention for potential benefits like reduced anxiety, pain relief, and relaxation. It offers a milder psychoactive experience than Delta-9-THC, making it appealing for those seeking a more gentle cannabis experience.

What is HHC?

Hexahydrocannabinol (HEXO) is one of the many compounds found in hemp. HEXO is a type of cannabinoid, which are a group of chemical compounds that interact with the body’s endocannabinoid system. HEXO works by binding to the CB1 receptors in the brain.

What is the difference between Full Spectrum vs. Broad Spectrum

Broad-spectrum and full-spectrum CBD both contain various cannabinoids and terpenes for potential health benefits. However, the key difference is the presence of THC. Full-spectrum contains trace amounts of THC (typically under 0.3%), offering a potential entourage effect where all compounds work together. In contrast, broad-spectrum has had THC removed, providing the entourage effect without the risk of THC-related psychoactivity. The choice depends on whether you want to avoid THC entirely while still benefiting from the entourage effect.

What is full spectrum sleep gummies

Full-spectrum sleep gummies harness the power of multiple cannabinoids and terpenes found in the cannabis plant, promoting better sleep naturally. With a potential entourage effect, they offer not just relaxation but also pain relief and anxiety reduction, providing a holistic approach to restful sleep without the intoxicating effects of THC.

What is Broad Spectrum CBD Salve

CBD salve offers localized relief for sore muscles and joints, soothing inflammation and pain. Its anti-inflammatory properties can help with skin conditions like eczema and acne. Additionally, CBD promotes relaxation and well-being when applied topically, making it a versatile and effective natural remedy for various health concerns.

What is the quality of the vape device?

We partnered with IKRUSHER, a leading vaporizer provider, to uphold the highest standards of quality and safety for our devices. Our products undergo rigorous testing to detect and eliminate heavy metals, including mercury, cadmium, lead, and arsenic, ensuring your peace of mind when using our devices. The certificate of analysis can be found in the lab reports.

What is our Return Policy?

OUR HAUS welcome returns of hemp-derived products from OurHaus.Club within 15 days and other items within 30 days of receiving your order. Options include exchange, store credit, or refund. To initiate the return process, email us at support@ourhaus.store. Products must be unopened and in original packaging for a return or refund.

 

RETURNS

We retain the right to define and restrict orders/returns if:

1. Irregular or excessive returns history, indicating "wardrobing."
2. Returns history involving worn, altered, laundered, damaged, or missing items.
3. Suspected fraudulent or criminal activity.

"Worn" refers to visible signs of wear, including creases or noticeable use outside the house.

"Altered" includes modifications like shortened hems, added embellishments, or changes from the original design.

"Laundered" encompasses items washed by machine or hand with cleaning agents.

"Damaged" involves visible physical harm like tears, rips, holes, or stains.

"Missing" denotes absent components, tags, packaging, or extras during return.

Returned-to-Sender & Refused Packages
Packages returned to sender or refused will be restocked, and you'll receive store credit in the form of an E-Gift Card. We don't assume responsibility for lost or misdelivered shipments due to incorrect address information provided during purchase.

Return Exchanges/Store Credit/Refunds

 

Returns result in a refund, exchange, or store credit. $8.00 flat-rate return labels available for U.S. Domestic customers. Fee deducted from refunded amount. No fee for store credit or exchange.

Exchange requests subject to product availability and $3.99 handling fee. If the requested item is unavailable, credit issued. No refunds for previously exchanged items; store credit issued.

Return processing takes 5-7 business days upon receiving the package.

Sales items are final; not eligible for returns, refunds, or exchanges.